The Workplace Mobile Chat Guide

The work-from-home (WFH) culture has helped a lot of people and companies during the pandemic. Remote work as part of the new normal developed flexibility among people by having a work-life balance and reducing the time needed to prepare for work.

But many, upon the beginning of this work setup, have had issues regarding mobile communication like having to monitor text messages, call monitoring, and keeping tabs with productivity. Seamless communication is essential to business growth, especially with the much-needed transparency while people work at home.

Effective Communication in the Workplace

Good business operations stem from good workplace communication. But unfortunately, it has been a challenge for many companies who shifted to the home-office set up to gather and share information and make business decisions by using mobile phones.

Speed of information delivery matters to many clients, so many companies use WhatsApp for productive business messaging. According to statistics, an average user checks WhatsApp more than 23 times/day, meaning that businesses have more than 23 chances to get a customer’s attention. WhatsApp is into response rates, timely notifications, and business conversation boosting.

And when it comes to productivity, SMS, and voice calls monitoring using WeChat and WhatsApp, TeleMessage can capture and retain business-related content to ensure compliance, especially data protection.

Learn more about workplace communication through this infographic.